We ship all orders with tracking, allowing you to monitor their progress during transit. For added peace of mind, we also offer optional insurance shipping protection for a nominal fee. This protection covers your items against loss, theft, or damage during shipping.

What Happens If Your Package Is Lost or Stolen?

1. With Shipping Protection:

• If you purchased shipping protection, we will assist you in filing a claim for lost, damaged, or stolen items.
• To start the process, please email us at info@garconofficial.com.
• Note: For lost or stolen packages, we kindly ask that you wait 30 days before filing a claim, as the package may simply be delayed in transit.

2. Without Shipping Protection:

• If shipping protection was not purchased, Garçon cannot be held responsible for lost or stolen packages.
• In this case, you will need to file a claim directly with the courier.
• Please note that most couriers offer limited coverage (typically up to $100 or less).

Important to Remember

• Shipping protection must be added at checkout to cover your order against potential issues during delivery.
• If you did not opt for shipping protection, you assume responsibility for addressing any issues directly with the courier.
• For any concerns or questions about your order, feel free to contact us at info@garconofficial.com.
  

We highly recommend selecting the shipping protection option to ensure your order is covered for any unexpected situations.